Thank you for visiting this website. Please read the following carefully, as using this site implies acceptance of the terms and conditions detailed below.

🔐 Privacy Policy

Data Controller
Tours Costa Sur S.L. is responsible for the processing of your personal data.

Purpose of Data Processing
We process your data to:

  • Respond to enquiries

  • Manage bookings and customer service

  • Send relevant communications and service updates

  • Fulfil legal obligations (e.g. invoicing, tax compliance)

  • Send optional newsletters or promotions (only with prior consent)

Data We Collect
Only the data you provide voluntarily (e.g. name, contact, booking details) will be collected and processed.

Data Retention
We retain your data for the duration of the commercial relationship and up to four years for legal purposes. Marketing communications will only be sent if you opt-in.

Legal Basis
Your data is processed based on either your explicit consent or the performance of a service contract.

Who We Share Data With

  • Employees of Yellow Boat Mogán (where necessary for service delivery)

  • Legal or judicial authorities (if legally required)

  • Service providers (e.g. payment platforms, email marketing tools), who are contractually obligated to comply with data protection regulations

Your Rights
Under GDPR, you can exercise the following rights at any time:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion or restriction

  • Object to processing

  • Data portability

To do so, contact us at:

You can also lodge a complaint with the Spanish Data Protection Agency (AEPD).

Security Measures
We take all reasonable steps to secure your data but note that no system is completely immune to breaches.

🎟 Terms & Conditions of Sale

These conditions apply to all bookings made via yellowboatmogan.com and are binding upon confirmation of your order.

Bookings & Cancellations

  • Please double-check your details before confirming a reservation.

  • Changes or cancellations must be made at least 24 hours in advance via email, phone, or in person, and must be confirmed by us.

  • No refunds will be issued for no-shows or late cancellations.

  • Yellow Boat Mogán reserves the right to cancel trips due to bad weather or if the minimum number of participants is not met.

Ticket Conditions

  • Tickets are non-transferable and non-resellable.

  • Admission may be refused without refund for inappropriate behaviour.

  • We may use images or video footage of guests for promotional purposes.

  • Purchasers must be at least 18 years old.

Prices
All prices are in Euros and include applicable IGIC (local tax).

Liability
We are not liable for damages or losses unless caused by our proven negligence. Guests participate at their own risk.

Data Protection
Your data is handled according to our Privacy Policy. We will never share your details without your consent.

Governing Law
Spanish law applies. Any disputes will be handled by the courts of Las Palmas de Gran Canaria.